e-mail us: diane@dsbpm.com.au

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0403 991 001 Investors
07 4128 9919 Rentals
3/470 Esplanade, Torquay 4655
Queensland, Australia

Tenant Information

Rental Payments

Rent is to be paid in advance throughout the term of your lease, rental payments can be made either weekly, fortnightly.

It is your responsibility to ensure your rental payments can be identified, so if you do make a payment via electronic funds transfer (EFT) please ensure you enter your unique reference so that the funds can be identified correctly.

If you are unable to make a rental payment, please contact our office as soon as possible, prior to the payment due date so that we can work towards a positive outcome. In this circumstance, communication with our office is critical and failure to communicate may result in a breach notice being issued

Electricity, Gas and Telephone and Water Usage

As a tenant, unless stipulated otherwise, you are responsible to pay for the consumption component of all utilities along with any other optional services you choose to connect for example telephone/internet/cable TV. Water usage will be in your lease agreement and explained to you at signing of the lease.

Routine Inspections

During your tenancy, we will conduct routine inspections, you will be given between seven (7) and fourteen (14) days-notice in writing to advise of the inspection date. Inspections are carried out between 9:00am – 5:00pm, Monday to Friday. This will happen 4 (four) times every year (12 months).You are welcome to be present for the inspection; however we will use office keys to gain access if required.

If the nominated inspection date is not suitable for you, please contact our office as soon as possible as we will be happy to negotiate an alternative date.

Insurance

The owner(s) insurance does not cover your personal belongings, therefore we recommend you take out your own contents insurance to ensure your belongings are insured from any unforeseen circumstances. It is important to remember that should your belongings be damaged through fault within the building, your contents will not be covered by the building policy.

Collecting a Bond

How much bond are you required to collect from the tenant? 

In accordance with the Residential Tenancies Act 1987, the owner/agent cannot ask for more than the equivalent of four week’s rent, however the following exceptions apply: 

• If the rent is more than $1200.00 per week, a higher bond amount can also be negotiated.

When will I receive my bond money back?

We only refund the bond after the following has occurred:

• The tenant has fully vacated the property and returned the keys.

• The property has been inspected, and is satisfactory when compared with the in-going property condition report as well as the tenants exit report.

• All monies are paid, including any water consumption owing up until the vacating date.

• If you are breaking their lease, any ‘damages/costs’ incurred by the owner, that are directly as a result of the lease agreement being terminated early, these may include costs such as, the unexpired portion of the leasing fee, advertising, final bond inspection. Please note these are examples of costs only, each break lease circumstance is different and therefore calculated on a case by case basis.

I have a pet, do I need to pay an additional bond (a pet bond)?

The maximum allowed as a “Pet Bond” Is $260.00. Regardless of the number of pets, this is to cover the cost of fumigation upon vacating the property. 

No animals may be kept on the premises without the owner(s)/agent(s) written permission.

How much notice must I give if I would like to vacate the property?

This depends on the type of lease you have signed, if you wish to vacate the property whilst on a non-fixed term lease (‘periodic lease’), you are required to give not less than fourteen (14) days notice in writing.

If you are on a “fixed term tenancy” you are required to provide not less than Fourteen (14) days notice in writing to vacate the property upon the expiry date of the lease agreement. If you wish to break your lease, you must first seek approval from the owner/owners agent and sign a ‘request for consent to terminate fixed term agreement’.

You are also responsible to pay the rent until a new, suitable tenant is secured, or until the end of the lease agreement (whichever occurs first). You must also pay any damages/costs incurred by the owner that relate directly to the lease agreement being terminated early.